Balanced Scorecard

According to Fortune only 10% of companies implement their strategies. This is not executive have not taken the time to formulate a strategy or because the strategies are not good strategies, but because its difficult to implement strategy.

The Balanced Scorecard (from Drs Kaplan & Norton) is a proven methodology for implementing the business strategy. Unless you intentionally use a methodology like this, the strategy will just remain a piece of paper or a poster on the wall.

The balanced scorecard is essentially a set of measurements known as Key performance indicators. The balance comes from measuring the business through the eyes of 4 different perspectives and fining measurements that answer the following questions:

   1. Financial Perspective – What do the Shareholder want?
   2. Customer Perspective – What value do we offer our customers? (Value proposition)
   3. Internal Processes Perspective – To Satisfy our customers and Shareholder which processes must we excel at?
   4. Learning & Growth Perspective – How will leverage our leadership, people, culture and systems to improve and sustain the business?

At KPI Management solutions we have extensive experience in assisting our clients to take the business strategy and translate it into a set of goals, measurements, targets and actions. Supported with Dashboard/scorecard technology, we enable the proper alignment of the organization by cascading the strategy to every level of the organization in just 7 days per scorecard. This ensures that ensuring that your strategy is one of the 10% that is executed and resulting in a high performance business.