QPR ScoreCard provides a robust performance management software that helps your organization plan, implement and communicate strategy from the executive suite all the way down to departmental and individual level. Automatic performance data aggregation and consolidation from your business systems ensures an always up-to-date overview, while flexibility for tailoring your measurement framework is ensured with the ability for employees to enter data manually through personalized performance portals.
Fast to Implement
Take performance management to an organization-wide level by delivering departmental and personal performance data directly to users. QPR ScoreCard allows you to build scorecards, performance dashboards and strategy maps fast, simply by dragging and dropping, referencing and applying customizable templates. Implementation will be fast, your maintenance effort minimal. Using QPR and applying a the balanced scorecard methododlogy, companies can have a working system within a few weeks
Easy to Use & Drill down
QPR Scorecard is intuitive and easy to use, ensuring active participation from all users. With a user interface that follows the same style as the Microsoft Office products most users are already familiar with, the need for training is minimal and users can get started quickly. Users can start their day by viewing a simply dashboard that gives them all the right information in seconds.
Causes of Good or Poor Performance
By simply pointing a clicking, a user can drill down to more detail, get trend information as well as see the supporting information that is effecting the KPI being viewed. The supporting KPIs are coded green, amber, red showing good, average and poor performance quickly. Arrows pointing either upwards, sideward or downwards informs the user of the underlying KPI trend.
QPR Connects to any Data Source and Facilitates Manual Capture
QPR is unique in that it has an open technical architecture that allows the system to connect to any data source. Other dashboard systems first require their data to be consolidate into a Business Intelligence system or a Data warehouse before dashboards can be created. This is not the case with QPR.
If the business does not have data in a formal underlying system, QPR allows for spreadsheets to be loaded or the users can simply capture data directly into the QPR dashboards. This makes deployment quick and removes the headache of first having to clean and consolidate data
Manually captured data can be qualitative or quantitative. The moment the data is captured it is consolidated (after applying the relevant business rules) and is instantly available to the users. QPR also has built in functionality that gives the data owner the option of first approving the validity of the data.
Measurements Easy to Consolidate & Weight
A business performance management system needs to be able to report KPIs against thresholds but it must also consolidate data after applying weighting to each of the measures
Consolidating Different KPIs:
QPR can consolidate
different types of measures ( Numbers, Indexes, Percentages,
Currencies) and make sense of the data on consolidation. For example
“Customer Satisfaction Index” “Survey Score” and “# of Complaints”.
Each of these measure has its own thresholds that determines if it is
reported as Red, Amber or Green. QPR has no problem consolidating these
measure into a single measure.
Applying Static Weighting:
In addition to the above scenario, the business might also want to
apply a different weighting when rolling the 3 measure up to “Customer
Satisfaction Index”. QPR assist this.
Applying Dynamic Weighting:
Perhaps the weighting is driven by another measure. For example a
business may have a survey score for the customer in 3 different
branches. Each branch sell widgets and each month the volume changes
from branch to branch. QPR is flexible enough to allow for the
weighting to be applied based on the volume sold
QPR can apply any Performance Management Methodology
QPR ScoreCard supports any performance management framework, from Balanced Scorecard to Malcolm Baldridge and EFQM, yours included! It gives you complete freedom in your choices what to measure, how to measure and how often to measure. QPR ScoreCard can help your organization improve performance effectively!
QPR Cascades to Teams and Individuals
Not only can QPR report performance at a corporate or divisional level, but QPR can cascades the strategy down to individuals in the organisation.
Each individual receives a view of their own KPIs, the processes they are members of and all their current and outstanding tasks that have been assigned to them.
Visibility of Projects
QPR Reports business performance, individual performance, process performance but it can also give management view s of project performance. A large business can easily have hundreds of initiatives on the go at any point in time. Some experts estimate that only a third of corporate projects are completed on time, in budget and deliver on the promised value. A few projects are terminated or declared as failures, but most projects seem to just fade out and little is done about their disappearance. QPR ensures that project performance is visible and measured so that management have all the information at their finger tips.
Collaborative Performance Management
QPR is not only effective at reporting quantitative data it also has the ability for user to collaborate on performance. Against any dial, graph, dashboard or value, a user can add qualitative information in the form of:
For Example a user is viewing a KPI and identities a risk. They can simply click on a button and a risk form will appear. The details of the risk can be inputted including:
This
information then becomes available to viewers of the underlying KPI.
Any collaboration that takes place thereafter is neatly displayed in
the QPR portal and so the risk or issue trail is kept intact.
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