Key Capability Indicators (KCIs)

A KCI is a new type of Metric which measures the potential to perform and is therefore predictive in nature.


Key Capability Indicator (KCI) is the measurement of an individual’s potential to perform in a particular role as defined by management.


Key: adj. of crucial importance; significant (
Capability: n. the capacity to be used … or developed for a specific purpose (
Indicator: n. a device that records or registers something (