People Performance Management

Key Performance Indicators

Strategic Planning

Performance Management


3 Ways to set Targets for Key Performance Indicators (KPIs)

December 4th, 2019 - by Roger Knocker

  Video Transcription There are three methods to typically used for setting targets. #1 Top-down Allocations. In this method, targets are allocated down from the shareholders or partners and unfortunately are often non-negotiable. So how could this be allocated, perhaps on historical Performance in other words which Region did well in the past? Or market […]

Read More

HR Leading Performance Management from the Front

September 29th, 2019 - by Roger Knocker

I had a great day with Clare and Carla at Ignition Group who are setting the standard for proper performance management. After coaching Clare (Head People) and Carla (People Engagement Champion) on how to set proper KPIs that set your up for success, I became a fly on the wall and saw how Carla’s targets […]

Read More

The 4 Pillars of Performance Management Maturity

March 9th, 2019 - by Roger Knocker

If you would like to take the 2 minute performance maturity assessment now, please click here otherwise you can carry on reading to understand the context. You will get a chance to click on the same link at the end of this blog post. The Case for Performance Maturity   Many business leaders are unhappy […]

Read More

How to Choose KPI Software that Will Work for Your Company

August 28th, 2017 - by admin

Selecting the right KPI dashboard for your particular firm is essential, since the measurement of irrelevant KPIs is simply a waste of resources. Choosing the correct KPI solution can help your company gain a competitive edge within your specific industry. Review the important features below, which will give you an indication of what makes for […]

Read More

KPI Software – 8 KPI Selection and Measurement Mistakes to Avoid

May 12th, 2017 - by admin

8 KPI Selection and Measurement Mistakes to Avoid Using appropriate KPI software for the selection and application of measurement metrics is essential for your business’s performance management. However, companies should take note of common KPI selection mistakes, and how to avoid such to maximise the potential and functionality of their KPI software. We take a […]

Read More

Performance Management and KPIs

February 21st, 2017 - by admin

What is the Link Between Performance Management and KPIs? Having too many KPIs that are not directly linked to your enterprise’s overall strategy and objectives is indicative of a lack of strategic focus. Implementing a streamlined and effective KPI selection process is essential to ensure the measurement of relevant actions. Performance management and KPIs are […]

Read More

Employee Key Performance Indicators

February 21st, 2017 - by admin

How and Why to Choose the Correct Key Performance Indicators for Your Employees Employee performance is a hot topic amongst managers. The question to answer is how well an employee performs? The next question is whether the actions of the employee are relevant to reaching the company goals? Key performance indicators measure and link the […]

Read More

25 Benefits of Clearly Defined Processes (Info-graphic)

February 4th, 2016 - by Roger Knocker

This info-graphic was created out of survey that was taken by different people in different size organisation and in different roles. Download the Info-graphic  (Its free with no sign-up required) The amazing thing is that they all agree defining processes is hugely important and there are many benefits to be derived. They also identified that managers and staff […]

Read More

What is a Scorecard?

July 11th, 2014 - by Roger Knocker

This is a neat video showing how a scorecard is used to drive the strategy of an organisation to the desired state. It is different from a dashboard in that it tracks the KPIs that drive strategy, whereas a dashboard is more operational in nature.

Read More

What is a KPI, KRI and Metric?

July 9th, 2014 - by Roger Knocker

This short video explains the differences between a: Key Performance Indicator Key Risk Indicator Metric

Read More

What is a Dashboard?

July 9th, 2014 - by Roger Knocker

This is a short video explaining that a business intelligence dashboard is a tool that pulls KPIs from various operational data sources for decision making in near real time.

Read More

The Problems Executives have with KPIs

July 9th, 2014 - by Roger Knocker

Many executives say they have the following issues with their KPIs…   What gets measured gets done! An effective KPI is like good medicine. It will fix your business problem and keep it healthy for as long as you use it. The wrong KPI make your business ineffective or harm it beyond repair. You might […]

Read More