3 Ways to set Targets for Key Performance Indicators (KPIs)

December 4th, 2019 - by Roger Knocker

  Video Transcription There are three methods to typically used for setting targets. #1 Top-down Allocations. In this method, targets are allocated down from the shareholders or partners and unfortunately are often non-negotiable. So how could this be allocated, perhaps on historical Performance in other words which Region did well in the past? Or market […]

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HR Leading Performance Management from the Front

September 29th, 2019 - by Roger Knocker

I had a great day with Clare and Carla at Ignition Group who are setting the standard for proper performance management. After coaching Clare (Head People) and Carla (People Engagement Champion) on how to set proper KPIs that set your up for success, I became a fly on the wall and saw how Carla’s targets […]

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5 Tips to Collect your Cash much Faster

September 8th, 2019 - by Roger Knocker

In this video you will find the 5 tips for getting customers to pay you much faster: 1. Make sure you understand & document your debtors process 2. Get your Master Data Correct 3. Make sure your documents are available and match up 4. Make it dead easy for someone to pay you 5. Be […]

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The 4 Pillars of Performance Management Maturity

March 9th, 2019 - by Roger Knocker

If you would like to take the 2 minute performance maturity assessment now, please click here otherwise you can carry on reading to understand the context. You will get a chance to click on the same link at the end of this blog post. The Case for Performance Maturity   Many business leaders are unhappy […]

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When financial performance maturity is basic

February 19th, 2019 - by Roger Knocker

In some organisations, the financial performance maturity is basic. This means that you probably rely on a key person to provide financial performance data such as a profit and loss statement or a cost centre report. The reporting and planning might be ad hoc i.e. it is not routine or predictable. The reporting is mostly […]

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