SBP011: The Fundamentals of KPIs & Driving Performance

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Cristina is the Head of Research at The KPI Institute – an Australian company operating at  international level through its regional offices in Europe (Romania), Middle East (Dubai) and South East ASIS (Malaysia).

In this podcast, she discusses the details of what a Smart KPI is and what it should do. She also touches on how they – at The KPI Institute – do what they can to increase and maintain Performance Management and Performance Culture using tools such as Scorecards and Dashboards.

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