By Roger Knocker CA(SA)
CEO
KPI Management Solutions
Key Capability Indicators (KCIs)
A KCI is a new type of Metric which measures the potential to perform and is therefore predictive in nature.
Definition Key Capability Indicator (KCI) is the measurement of an individual’s potential to perform in a particular role as defined by management.
Key: adj. of crucial importance; significant (www.thefreedictionary.com/key) Capability: n. the capacity to be used … or developed for a specific purpose (www.thefreedictionary.com/capability) Indicator: n. a device that records or registers something (www.thefreedictionary.com/indicator)
Definition Key Capability Indicator (KCI) is the measurement of an individual’s potential to perform in a particular role as defined by management.
Construct
Key: adj. of crucial importance; significant (www.thefreedictionary.com/key) Capability: n. the capacity to be used … or developed for a specific purpose (www.thefreedictionary.com/capability) Indicator: n. a device that records or registers something (www.thefreedictionary.com/indicator)
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